Return Policy
Thank you for supporting Sunset Patterns! We hope you love your purchase, but, if for any reason, you find yourself unsatisfied, we're here to help. Due to the nature of our products and our size as a small studio, we have a limited return policy. We accept returns only in the case of damaged or defective items. If your product arrives damaged, please contact us at michelle@sunsetpatterns.com within 15 days of receiving your order. We will guide you through the return process.
If you have any questions or concerns regarding our return policy, please don't hesitate to contact us. Your satisfaction is our priority!
Shipping policy
Thank you for choosing to shop from Sunset Patterns! We aim to provide you with a seamless shopping experience, including reliable and efficient shipping.
The cost of orders and terms of shipping will be made available in the shopping cart during checkout. Shipping costs may vary based on the weight of the items, destination, and shipping method selected.
International orders may be subject to customs, taxes, and duties imposed by the destination country. These additional charges are not included in the item price or shipping cost. As the recipient, you are solely responsible for any customs duties, taxes, or other fees levied by your country's customs authorities.
If you have any questions or concerns regarding our shipping policies, or if you need assistance with your order, please don't hesitate to contact us at michelle@sunsetpatterns.com.
Privacy Policy
Sunset Patterns is committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, and disclose personal information when you visit our website or interact with our products and services.
1. Information We Collect
We may collect personal information from you when you interact with our website, products, or services. This information may include:
Name
Contact information (such as email address, phone number, and mailing address)
Payment information
Information you provide when you communicate with us (such as through email or online forms)
Information collected automatically through cookies when you visit our website.
2. How We Use Your Information
We may use the personal information we collect for the following purposes:
To provide and maintain our products and services
To communicate with you about your orders, inquiries, or requests
To process payments and fulfill orders
To send you promotional offers, newsletters, or other marketing communications (you may opt out at any time)
To improve our products, services, and website
To comply with legal obligations.
3. Disclosure of Personal Information
We may disclose your personal information to third parties for the following purposes:
Service providers who help us deliver our products and services (such as payment processors, shipping companies, and IT service providers)
Legal authorities or government agencies when required by law, or to protect our rights or the rights of others
Other parties with your consent, or as permitted, or required by law.
4. Data Retention
We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.
5. Security
We are committed to protecting the security of your personal information and have implemented appropriate technical and organizational measures to safeguard it.
6. Your Rights
You have certain rights regarding your personal information, including the right to access, correct, or delete your information. If you have any questions or requests regarding your personal information, please contact us using the contact information provided below.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated Privacy Policy on our website.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at: michelle@sunsetpatterns.com.